hello

Virtuemart JCategory Scroller not working in firefox.


Thanks,
Anandprima

Hello -

We are sorry you are having and issue.

We use Firefox as our primary browser. I have checked two sites (including this one) running Firefox .3.6.3 on both Mac OS X and Windows XP and there are no issues with either site.

When you go to the frontpage of www.corshops.com in Firefox, do the two scrollers at the top of the page render normally?

Since we constantly test our scrollers in the various browsers and operating systems, it is highly unlikely that the scrollers are simply broken in Firefox.

What is most likely is that you have a conflict of some kind.

Please read this post:

www.corshops.com/Virtuemart-JCarousel-Scroller/Troubleshooting-Steps-For-the-Scrollers.html

and follow the recommended steps to debug your site.

If none of that helps, then either PM me or post a link to your site and we'll check it out.

Hello -

I haven't hear back from you, so I wanted to get an update. We are running Firefox v.3.6.3 and see now issues on Windows XP or Mac OS X.

If you looked at the debugging steps and they did not help, be sure to tell us what browser version and OS you are using. We will also need a link to the issue.