TC for VM is working as expected but we are having problems with the way the discount is applied if an item is removed.

Example

• Item 1 added for $1800
• Item 2 added for $20
• Coupon applied for $300 discount that is only good for Item 1
• total for order, after discount is $1520

All of that is great and shows the module is working out as we want.

Now, the problem is when the customer modifies the cart.

• customer decides they don't want item 1 so they delete it from the cart
• $300 discount does not get removed with product like it should
• New order total is -$280
• New order total SHOULD BE $20 because the $300 discount only applied to item #1 which is no longer in cart.

Any ideas on this?

With the help of the CorFun team the patch has been applied and everything is working great.

I'm having this same problem.

Example:

product costs $25. If customer buys 5, they get one for free.

If they put six in their cart the coupon takes effect and $25, comes off of the price.

If they now update their total to a lesser amount, the coupon still takes $25 off of the price.

Please help. This coupon is going live tomorrow.

Greetings,

I take it you are using the minimum purchase amount feature for this? Also, is this a fixed amount coupon?

Thanks,

Jasper

Yes on both counts.

I've attached a screen shot for you to see all of the setting.



Is there a better way to set this up?

Mission Completion!

The team got back to me quickly gave me the solution.

If you are having this problem just post on the forum and they will help you resolve it quickly.