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TOPIC: Free shipping is not working

Free shipping is not working 1 year ago #2502

  • glitties
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  • Posts: 2
I have installed the target coupon for virtuemart and every part seem to be working expect when I go checkout the free shipping part of the coupon does not work. Do you have to use a certain shipping component? If so it should be clarified in the description before you purchase. Please help! How do I fix this problem?

Re: Free shipping is not working 1 year ago #2505

  • jasper
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  • Administrator
  • Posts: 148
Greetings,

Thanks for trying the product. In order to resolve the problem I am going to need a little information from you. What shipping method are you using? What version of VM are you running? Also, can you please take a snippet and attach of the coupon setup and the checkout page? I also need your order number please.


Thanks,

Jasper

Re: Free shipping is not working 1 year ago #2506

Hi,
*The shipping method used:
Shipping based on order totals.Fixed shipping costs based on values entered in configuration.
*Version of VM used:
1.1.8
*My order number
CorFun Inc. Purchase Order - 1735
*Site URL:
glitties.com
a snippet and attach of the coupon setup and the checkout page are attached.
Thank you.
Amira Taha
Attachments:

Re: Free shipping is not working 1 year ago #2510

  • nicholas
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  • Developing for Joomla since it was born!
  • Posts: 1197
I was trying to check out your process, and got a white screen of death on this page:

glitties.com/go-through-checkout-process.html

Are you working on the site by chance?
Nicholas
CIO - CorFun, Inc.
Publisher - orthodoxbiz.com
Webmaster - Orthodox Christian Network

Re: Free shipping is not working 1 year ago #2512

  • nicholas
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  • Moderator
  • Developing for Joomla since it was born!
  • Posts: 1197
Just to confirm, you are using the Ship Value method to calculate shipping as a percentage of the order total?
Nicholas
CIO - CorFun, Inc.
Publisher - orthodoxbiz.com
Webmaster - Orthodox Christian Network

Re: Free shipping is not working 1 year ago #2513

  • glitties
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
Amirataha was helping me but she is offline now. I use a flat rate shipping. If they spend a certain amount of money it is a flat rate of $X.XX
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