Hi, coupons not saving - after hitting Apply or Save buttons all it does is reset to "Gift Coupon" and then reset the date. All the other fields I put in are still there - just not saving the actual coupon.

Tried updating to VM1.8 and uninstalling and then reinstalling coupon code 1.8 - no luck.

Now I just want to uninstall coupon code - but the component is gone although in VM it still has all the Target Coupon fields.

Please help.

Hello,

Sorry you are having a challenge with the product. It sounds like the installation had a problem. First please move over to the support forum for target coupon. Also, please provide your order number.

What release of VM were you on when you originally installed targetcoupon? When you installed it did you go to the back-end and click on install from the VM Coupon component?

Once you upgraded to VM 1.8 did you do an uninstall of VM target coupon? Once you did the uninstall did you reinstall the package for VM 1.8? Did you go into the component VM Target Coupon and click install?

Kind Regards,

Jasper

If you do want to disable the new coupon features until you have a chance to get back to it, you can use your ftp client and go into administrator/components/virtuemart/class look for ps_coupon. You will see the original version ps_couponxxxx. The xxxx will depend on the version your originally installed. If you download the save member and then rename it and upload it overlaying ps_coupon then everything will revert back. you will still see the new database fields, but they will not be referenced.

We have this package running in may VM sites so I do believe we can get you up and running.

Thanks. I thought this was the support forum - breadcrumb says: CorFun Joomla Support
Joomla Add-on Support Forums. Can I reply here?

Order number: 1678

I was originally VM 1.5. To be honest I actually installed TC 1.8 first - but I did not install it from the compnent menu. Then I installed 1.5 TC and installed from the component menu too.

Then I read the forum and it suggested upgrading - so I uninstalled TC first and then upgraded VM to 1.8 and then installed TC 1.8 too - both in the installer and from components menu.

I would liek to use the program - how do uninstall it completely for a new re install?

Uninstall Target Coupon. Then, using FTP or NinjaXplorer or some other file manager, go to administrator/components/virtuemart/class and replace the ps_coupon with the ps_coupon from your VM 1.1.8 package. That gets you back to base code. Find the ps_couponxxx (the xxx represents the release you were on when you installed Target Coupon) and delete. That was the save of the original code. I don't want you to use it, since you had multiple installs and upgrades.

Check your coupon functionality. Create a coupon, save it, make sure you are back at base code.

Do a fresh install of the Target Coupon for the version you are running of VM. Then give the code a shot.

I did all of that - deleted the two coupon.xxxx files as I had two installations, uninstalled the component - but base code is still not right - it still has the TC options. Any other ideas?